– Shipping & Returns –
Orders will be dispatched once payment has been received. Local door to door deliveries are R90.
Your order will be processed within 24 hours and dispatched with our courier and should arrive within 2-5 business days. Please allow 3-7 business days for shipping to rural areas, and an additional 5 business days for orders that require customization.
Busani Clothing Entreprise Pty Ltd will not be held liable for any damages or losses occurred due to the incorrect delivery address or incorrect or absence of recipient.
Return & Exchange Policy
Customers are required to inspect the product upon delivery. Signing and accepting the product will be taken to mean that the customer is happy with the package.
Returns – should you need to return a product for whatever reason, please email email@example.com. To be eligible for return, products must be unworn, unwashed, unused and undamaged.
Exchanges – to request an exchange, please email firstname.lastname@example.org. To be eligible for an exchange, products must be unworn, unwashed, unused, undamaged. The exchange will be at the customers cost.
Damages – damaged items will be collected and returned by Busanitextiles at no cost to the customer.
Busanitextiles is a division of Busani Clothing Entreprise Pty Ltd.
Busani Clothing Entreprise Pty Ltd is a proud Standard Bank Enterprise Development Beneficiary, this provides us with specialized resources and tools to handle high volumized orders with high levels of consistency.